Problem Solving and Decision Making
Having a process to work through, can take the anxiety out of problem solving and make decisions easier. That’s what this course is all about.
Student Walk through
Before we begin...
Lesson 1 - Defining Problem Solving and Decision Making
Lesson 2 - Eight Essentials to Defining a Problem
Lesson 3 - Making Decisions
Quiz
Lesson 1 - Facts vs. Information
Lesson 2 - Decision-Making Traps
Lesson 3 - Case Study
Quiz
Lesson 1 - The Problem Solving Model
Lesson 2 - Case Study
Lesson 3 - Phase 1
Lesson 4 - Phase 2
Lesson 5 - Phase 3
Quiz
Lesson 1 - The Problem Solving Toolkit
Lesson 2 - Degrees of Support
Lesson 3 - Creative Thinking Methods
Quiz
Lesson 1 - SWOT Analysis
Lesson 2 - Making Good Group Decisions
Lesson 3 - Stepladder, The Delphi and Nominal Group Techniques
Lesson 4 - Analyzing and Selecting Solutions